TRANSCRIPT:
LIGHTFOOT: "Some of the retailers downtown in Michigan Avenue, I will tell you, I'm disappointed that they are not doing more to take safety and make it a priority. For example, we still have retailers that won't institute plans like having security officers in their stores. (...) Locking up their merchandise at night, chaining high-end bags. These purses seem to be something that is attracting a lot of organized retail theft units."