EXCERPT:
JAMES: “We took an executive vice president from operations and made him our first diversity officer --”
SORKIN: “Right.”
JAMES: “-- over 20 years ago. We think of this as not so much for the social good, although I think it is, we think of this as part of a meritocracy. If we attract a broader talent pool -- we have 300,000 employees -- we attract a broader talent pool, and we work with them all individually, given their different backgrounds --”
SORKIN: “Right.”
JAMES: “-- to be the best professionals they can be, we have a better employee base to choose from. And I think it enhances our ability to be a meritocracy.”